This privacy policy outlines how Highland Orthodontics uses and protects any information that you provide on our website and social media channels (Facebook, Instagram & TikTok).

Highland Orthodontics is committed to ensuring your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement. Highland Orthodontics may update this policy from time to time by updating this page. Please check our Privacy Policy occasionally to ensure you are happy with any updates.

What we collect:

We may collect the following information:

  • Name and job title
  • Contact information including email address
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys and/or offers

What we do with the information we gather:

We require this information to understand your needs and provide you with a better service, for the following reasons:

  • Internal Record Keeping: We use the information to maintain accurate records.
  • Improvement of Products and Services: Your information helps us improve our offerings.
  • Promotional Emails: We may periodically send promotional emails about new products, special offers, or other information we think you may find interesting using the email address you provided.
  • Market Research: From time to time, we may use your information to contact you for market research purposes. We may contact you by email, phone, or mail.
  • Website Customisation: We may use the information to customize the website according to your interests.

Highland Orthodontics is dedicated to safeguarding your privacy and ensuring that your personal information is handled in a secure and responsible manner.

How we use cookies:

A cookie is a small text file that is stored on your computer or device by a website’s server when you visit that website. Cookies are widely used to make websites work more efficiently, as well as to provide information to the site owners.

We use traffic log cookies to identify which pages are being used, helping us analyse data about webpage traffic and improve our website to better suit customer needs. This information is used solely for statistical analysis, and the data is subsequently removed from the system.

Overall, cookies enhance your website experience by allowing us to monitor which pages you find useful and which you do not. A cookie does not give us access to your computer or any personal information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. However, declining cookies may prevent you from fully utilising the website.

Links to other websites:

Our website may contain external links to other websites. Please be aware that we do not have control over these external sites. Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting such sites, and these sites are not governed by this privacy statement. Always exercise caution and review the privacy policy applicable to the website in question.

Controlling your personal information:

You have the right to control how your personal information is collected and used on our website and social media channels. Here are the ways you can manage your personal data:

  1. Opt-Out of Direct Marketing: When filling out a form on our website, you can choose to opt-out of direct marketing by clicking the appropriate box. If you change your mind later, you can opt-out at any time by emailing us at [email protected] or via written correspondence.
  2. Data Sharing and Usage: We do not sell, distribute, or lease your personal information to third parties without your permission, except when required by law. However, we may use your information to send you promotional materials about third parties that we believe may be of interest to you.
  3. Access to Your Information: You have the right to request details of the personal information we hold about you in accordance with the Data Protection Act 1998. A small fee may apply. If you wish to receive a copy of this information, please contact us at [email protected]

By keeping your information up-to-date and choosing your preferences, you help us ensure your privacy and the proper use of your personal data.